My account has been blocked

Your account may be blocked due to a breach of our terms and conditions.

The most common reason for blocking, is having more than one Picodi account.

According to the Picodi Rules:

1. the same Participant can only participate in the Programme once at any one time, which means that the same Participant can only have 1 (one) Picodi Account under which Cashback Points will accrue. Unless otherwise stated in the Picodi for a particular country where the Organiser makes its products available, a Participant who has registered a Cashback Account using the Website or another Picodi product may log in to his/her Account in another Picodi product using the same login details.

If a breach is detected, withdrawals and transaction claims cannot be processed.

If you have any questions, please contact us via the form available below.